Someone once told us that a software implementation was akin to building a house. Sure, anyone can put up four walls, a few doors, and a roof and call it a house, but then it’s no more than just a shell. Building a house requires planning, layout, experts in multiple areas, and feng shui (if you’re into that sort of thing).
Pillar leverages Fluxx grants management solution to scale their operation while improving communication and collaboration
Fluxx’s Community Manager Shawn Garrison met with Tiffany Ramos, Director of Operations at Pillar to discuss their mission, and how Fluxx has been an integral part of their operation.
Pillar was conceived out of the hardships realized by business from the COVID pandemic. Pillar saw a need to help small businesses survive during the tumultuous economic times by providing grants and loans to the small businesses within the Rainier Valley and Greater Seattle area in Washington state. As a result of their work, hundreds of small businesses are thriving today and continue to be a vital part of their communities.
The Need for Efficiency and Transparency
As the pandemic continued to impact small businesses, Pillar saw an increase in their grantmaking to ensure they kept to their mission within the community. They wanted to find a solution to help fill in some process gaps and be more efficient in their grantmaking. Additionally, they wanted to have greater visibility and control into how they were collaborating on grants and ensuring the right people reviewed the grants at the right time in the process. These needs ultimately led them to Fluxx.
The grants management process can vary depending on the size and scope of your organization. It is not uncommon to start with a simple approach involving simple tools, a combination of systems that are either stitched together or siloed (or for some, no system at all).